Privacy Policy

Privacy Policy for Day of the Moon

Last updated: 10th November 2023

Welcome to Day of the Moon ("us," "we," or "our"). We are committed to protecting your privacy and providing a secure experience when you use our website. This Privacy Policy outlines how we collect, use, and protect your personal information.

Information We Collect

  • Personal Information: When you visit Day of the Moon, we may collect personal information, such as your name, email address, and any other information you voluntarily provide through forms on our website.

  • Usage Data: We collect information about how you interact with our website. This may include the pages you visit, the time and date of your visit, the time spent on those pages, and other statistics.

How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and Improving the Website: To personalize your experience and improve our website based on the feedback and information we receive.

  • Communication: To respond to your inquiries, provide updates, and share relevant information.

  • Marketing: With your consent, we may send you promotional materials and newsletters related to Day of the Moon. You can opt-out of these communications at any time.

Cookies and Tracking Technologies

Day of the Moon uses cookies and similar tracking technologies to enhance your experience on our website. You have the option to disable cookies through your browser settings, but please note that this may affect the functionality of some features on our site.

Third-Party Services

We may use third-party services for analytics, advertising, and other purposes. These services may collect information about your use of our website and may have their own privacy policies. Please review the privacy policies of these third-party services.

Security

We prioritize the security of your personal information and employ industry-standard measures to protect against unauthorized access, disclosure, alteration, or destruction.

Changes to This Privacy Policy

Day of the Moon reserves the right to update this Privacy Policy periodically. We will notify you of any changes by posting the updated policy on our website. Please review this Privacy Policy regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at hello@izzyjdesign.com

We are a small business and each order is hand printed. We try and process each order within 3-5 working days. this is then shipped with Evri on a 2-3 working day delivery. If you haven't received your order within 10 working days then please get in touch!

If you open your order page through your confirmation email / text, your tracking details will be displayed there once dispatched. You will also receive an email with these details.

Of course! If you get in touch with us info@dayofthemoon.com then we can organise an exchange! Please note we only offer store credit or exchange for clothing items. Posters are non refundable.

If your order has been dispatched and you haven't received it within 7 working days then please get in touch and we'll do what we can to track this for you!

We understand birthdays and events mean you need a fresh outfit and we're always happy to do what we can to help get items there as soon as possible. If possible we will try and speed up your order however this is dependent on how busy we are and stock levels at that time. Everything is hand printed so we do advise you order with our 3-5 working day dispatch time in mind.

We are more than happy to exchange an item for you however it is the customers responsibility to return the item to us in original condition. We recommend using a tracked service to insure your item is received safely.

Every item is hand printed to order so we are more than happy to exchange the size or even the design if you've changed your mind however returns are only available for store credit.

Unfortunately we are at full capacity at the moment so custom isn't something we can offer at the moment. Hopefully we can consider this in the future!

get in touch

Get in touch with our customer service team
Info@dayofthemoon.com